Returns and Refunds
Our hassle-free return policy for your peace of mind
Return Policy
Simple and straightforward return process
Return Policy
We offer a 30-day return policy from the date of delivery for most items in original condition.
30 days from delivery date for full refund
Condition Requirements
Items must be returned in original packaging with all accessories, manuals, and protective materials included.
- Original packaging and materials
- All accessories and documentation
- No signs of damage or wear
- Original purchase receipt
Return Authorization
Before returning any item, please contact our support team to obtain a Return Authorization (RA) number for your return.
How to Return
Follow these simple steps to return your item
Contact Support
Email us at support@drivebox.ge or call +995 555 123 456
Get RA Number
We'll provide you with a Return Authorization number
Package Item
Pack the item securely in original packaging with all accessories
Ship Return
Ship the package with the RA number clearly visible
Refund Information
What to expect when processing your refund
Refund Processing
Once we receive your returned item, we will inspect it and process your refund within 5-7 business days.
- Item inspection upon receipt
- Refund processing within 5-7 business days
- Refund method matches original payment
- Email confirmation sent upon completion
Shipping Costs
Return shipping costs are the responsibility of the customer, unless the return is due to our error.
Free return shipping for defective items or our errors
Need Help with Returns?
Our customer service team is here to help you with any questions about returns or refunds:
Email: returns@drivebox.ge
Phone: +995 555 123 456